Privacy Policy

Effective Date: 19 December 2025

Deolix Group LLC (“we”, “us”, “our”) is committed to protecting the privacy and personal data of our users in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our services through The Deolix Academy.


1. Introduction

This Privacy Policy applies to all users of our online education platform, including customers and newsletter subscribers, who access our website and services from the United States, Canada, the United Kingdom, Australia, and New Zealand. While our business is based in the United States, we recognize and uphold privacy standards under the GDPR where applicable.


2. Types of Data Collected

We collect and process the following types of personal data:

2.1 Newsletter Subscribers:

  • Name

  • Email address

  • Cookies and tracking data (via our website)

2.2 Customers:

  • Name

  • Email address

  • Phone number

  • Postal address

  • IP address

  • Payment information (processed via Stripe)

  • Account login credentials

  • Purchase history

  • Location data

  • Cookies and tracking data


3. Purpose of Data Collection

We collect and use personal data for the following purposes:

  • To send newsletters and marketing communications (with opt-out options)

  • To provide customer support and respond to inquiries

  • To process and fulfill orders and purchases

  • To operate, manage, and improve our website and services

  • To analyze usage and performance via analytics tools (e.g., Meta analytics)


4. Data Retention and Storage

  • Personal data is stored securely in third-party platforms including HighLevel, Kajabi, and Stripe.

  • We retain personal data until a user deletes their account or otherwise requests erasure.

  • At this time, we do not maintain a formal data retention or deletion policy, but deletion requests are honored in compliance with applicable laws.


5. Sharing of Data with Third Parties

We share personal data with third-party service providers solely to provide our services effectively:

  • Stripe – for secure payment processing

  • HighLevel – for email marketing and CRM functionality

  • Meta (Facebook) – for website analytics and advertising tracking

  • Kajabi – for hosting our course content and managing user access

We do not sell or rent your personal data to third parties. We do not transfer personal data outside the EEA.


6. User Rights under GDPR

Where GDPR applies, users have the following rights regarding their personal data:

  • Right to access your personal data

  • Right to rectification of inaccurate data

  • Right to erasure (“right to be forgotten”)

  • Right to restrict or object to processing

  • Right to data portability

  • Right to withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at:
📧 support@thedeolixacademy.com


7. Security Measures

We implement appropriate technical and organizational security measures to protect your personal data, including:

  • SSL (Secure Socket Layer) encryption for secure data transmission

  • Password protection for user accounts

  • Two-Factor Authentication for administrative access

While we strive to protect your personal data, no method of transmission or storage is 100% secure.


8. Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings. A cookie notification is displayed upon your first visit to our site, allowing you to make informed choices.

Marketing emails include an “Unsubscribe” link, enabling users to opt out at any time.

 

9. SMS/Text Messaging


The Deolix Academy uses SMS text messaging to notify subscribers of the Unlimited Luxury Travel Leads program when a new lead has been assigned to their account. By providing your mobile phone number through your account settings on our platform, you consent to receive these SMS notifications.


Message frequency varies based on your subscription level, typically 1 to 5 messages per week. Message and data rates may apply depending on your mobile carrier and plan.


We will not share, sell, or distribute your mobile phone number to any third parties for marketing or promotional purposes. Your phone number is used solely for lead assignment notifications related to your active subscription.


You may opt out of SMS notifications at any time by replying STOP to any message. After opting out, you will no longer receive SMS notifications but will continue to receive lead assignments via email. For assistance, contact us at support@thedeolixacademy.com.


10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Deolix Group LLC
📧 support@thedeolixacademy.com
1309 Coffeen Avenue
Sheridan Wyoming 82801
United States


11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this page periodically. Continued use of our services after updates constitutes acceptance of the revised policy.


12. Legal Basis for Processing

Where applicable under the GDPR, we rely on the following legal bases for processing personal data:

  • Consent – for email marketing and cookies

  • Contractual necessity – to provide purchased services

  • Legitimate interests – for internal analytics and platform improvemen